Greeter

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Position Title: Greeter

Branch: Central Library

Department: Non-fiction

Major Responsibilities:

• Greet customers as they reach the upper level at Central Library.
• Answer directional questions and distribute brochures.
• Direct customers to appropriate desk or Library area.
• Ask closing questions as customers are leaving.
• Collect customer comments.

Training: Tour building and review building map. Review customers' service expectations, brochures, frequently asked directional questions, and professional appearance expectations.

Qualifications:

• Positive and outgoing personality
• Professional appearance
• Approachable
• Enjoy discussing books
• Love the Library

Length of commitment: Minimum six months

Time Involvement: Minimum two hour shifts; 10:00 am - 9:00 pm.