|
|
Electronic Resources Access Guide and Help
If you experience an error when trying to access a resource, it could be caused by your browser settings, personal firewall or anti-virus software. Checking the following should resolve the problem:
Special Instructions for Norton software users Special Note for AOL users Help with Maryland's Digital eLibrary Consortium (OverDrive) Help with NetLibrary After trying all suggestions listed here, if you are still having access problems, e-mail us Enabling Cookies
Return to topFirefox and Netscape
Internet Explorer
Safari
Clearing Cache or Temp Files
Mozilla Firefox
Internet Explorer
Netscape
Safari
Return to top Disabling Pop-up Blockers
Google Toolbar The Google Popup Blocker can be told to remember these sites so pop-up windows are allowed to launch. This information is stored on your computer in what's known as a "whitelist" (as opposed to a "blacklist"). The Popup Blocker uses the whitelist to turn itself off when you visit sites whose popups you would like to see. To add a site to your whitelist, visit the site and press the Popup Blocker button. The button text will change to read "Popups okay," indicating that the Popup Blocker is disabled on the site in question. Yahoo Toolbar
Internet Explorer
Return to top Privacy and Firewall Settings
Return to topSecurity settings in browsers or firewall software can cause certain databases to prompt you for a username and password. This can be corrected by lowering your settings. Internet Explorer 6.0 & 7
Zone Alarm Pro This does not apply to the free version of Zone Alarm, but the registered version (Zone Alarm Pro).
Zone Alarm information provided by SAILOR® Maryland's Public Information Network Special Instructions for Norton Software
Return to topNorton Internet Security has a privacy feature that can cause problems with accessing some databases.
Norton information provided by SAILOR® Maryland's Public Information Network Special Instructions for AOL Users
Return to topAOL's native browser does not work well with all web sites. We recommend that you connect to the internet using AOL, then minimize it and bring up a separate browser to view the databases. Help with Maryland's Digital eLibrary Consortium (OverDrive)
Return to topFor additional help with Maryland's Digital eLibrary Consortium (Overdrive)... Return to top |


Get a library card
Use electronic resources
Electronic Resources


